Privacy Policy

innovation co, Ltd. operates Nuvelle("we", "us"), including the nuvelle.ai website and Nuvelleapplications. innovation co, Ltd. is responsible for the personal information described in this policy. This policy explains what information we collect and how we use it.

Account information. If you create an account, we store your email address and a hashed password.

Usage and interaction data. We may collect page views, clicks, navigation, playback activity, and session replays to understand how the website is used and improve the service. Inputs and sensitive account, recovery, and payment details are masked or blocked before session replay data is sent.

Device data. Our servers keep standard technical logs (IP address, request time, app version) for security and reliability.

You can browse and watch without an account; in that case interaction data may be associated with an anonymous browser identifier rather than an account.

We use collected information to operate the service, keep it secure, sync your likes and notes across devices, analyze website performance and interaction patterns, and improve content curation. We do not sell your personal information.

When you make a website purchase, the payment provider selected at checkout processes payment and billing information under its own privacy notice. We receive the transaction, product, and status information needed to fulfill and support your purchase, but we do not receive your full payment card details.

Account data is retained while your account is active. To delete your account and associated data, contact us at [email protected] and we will process the request within 30 days.

The service is not directed at children under 13, and we do not knowingly collect personal information from them.

Questions about this policy may be sent to innovation co, Ltd. at [email protected].